IT Team Lead/Manager

Virtusa Singapore Private Limited - 3 Changi Business Park Vista Singapore

 
Key Responsibilities:
  • Lead the IT operations for Singapore
  • Provide strong customer service for internal IT teams as well as Business Partners. Work closely with the Server and Networking teams.
  • Key role in adhering corporate standards for desktop computer software and hardware and conducting reviews to ensure compliance to standards.
  • Maintain overall ownership of user’s issue & service ensuring that they receive resolution within a reasonable timeframe.
  • Experience in handling security  tools like AV (MacAfee& Symantec), Patch Management tool and Encryption tools
  • Experience in handling OWA applications
  • Ability to work independently and in a team environment.
  • Ability to communicate well with internal and external customers.
  • Desktop/Laptop on-site and phone support
  • Printer Support
  • Backup system support
  • Deploying new equipment
  • knowledge on domain, group Policies etc.
  • knowledge on networking like LAN , cables etc.
  • Manage service requests, software installations, new computer setups, upgrades, etc.
 
  • Candidate must possess at least Primary/Secondary School/"O" Level in any field.
  • At least 5 Year(s) of working experience in the related field is required for this position.
  • Preferably Senior Executive specialized in IT/Computer - Network/System/Database Admin or equivalent.


Post Date 14 December 2017
End Date 28 December 2017

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Company Profile

Virtusa Singapore Private Limited

Virtusa Singapore Private Limited

Singapore - East - Changi Business Park

VirtusaPolaris serves Global 2000 companies and leading software vendors in banking & financial services, insurance, telecommunications, technology and media, information & education industries. Using a combination of business consulting, cutting edge technology capabilities, and best-of-breed domain and industry knowledge, VirtusaPolaris accelerates business outcomes for its clients.
 
VirtusaPolaris helps its clients transform their business applications to enhance customer experience, improve operational efficiencies, and lower IT costs.
 
VirtusaPolaris helps clients accelerate business outcomes by consolidating, rationalizing, and modernizing their core customer-facing processes into one or more core systems.
 
VirtusaPolaris delivers strongly differentiated solutions to its clients, with a formidable reputation in global consumer banking, treasury, capital markets, and GRC segments within banking & financial services. VirtusaPolaris consistently executes large, business transformation programs, leveraging best of breed domain expertise, including the world's largest P&C claims modernization program, one of the world's largest banking portal for corporate customers, lead-to-cash transformation for a global telco, digital transformation programs for banks and media companies, among many others.
 
VirtusaPolaris delivers cost-effective solutions through a global delivery model, applying advanced methods such as Agile and Accelerated Solution Design to ensure that its solutions meet the clients' requirements. As a result, its clients simultaneously reduce their IT operations cost while increasing their ability to meet changing business needs.
 
With offices and development centers across North America, Europe, Middle East, India, Sri Lanka, South-east Asia, Japan and Australia & New Zealand, and a workforce of approximately 19,000, VirtusaPolaris is strongly placed to become the IT services partner of choice for global clients in the industries it serves.
 
About Virtusa Corporation (www.virtusa.com)
Virtusa Corporation (NASDAQ-GS: VRTU), is a global IT consulting and outsourcing service provider. Founded in 1996 and headquartered in Massachusetts, Virtusa has operations in North America, Europe and Asia.

About Polaris Consulting & Services Ltd. (www.polarisft.com)
Polaris Consulting & Services Ltd (BSE: POLARIS), a majority-owned subsidiary of Virtusa Corporation, is a leader in solutions and services that enable operational productivity for the global banking and financial services industry.
 

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